Chatbots can be built on wide variety of platforms. The cool part about building a chatbot on an already popular platform is the less aqiuistion cost. Deploy your chatbot where your audience are already active or deploy it independently to take control.
Integration in a bot allows to take advantage of a third party solutions to do different tasks. For eg: You can integrate with HubSpot/SalesForce/Zoho CRM/MailChimp. If someone leaves an email on your chatbot, that information can be sent over to your preferred dashboard.
You can enable users to login on your chatbot. Give access depending on the scope of user permission.
Allow your bot to store important key values
Dashboard can give the opportunity to gain insights that help perform the chatbot better. Depending on the complexity, it can provide an easy to understand, objective view of current performance and can effectively serve as a foundation for further dialogue.
Bots come in different shapes and sizes. But there are two most prominent types of bots out in the market.
Adding AI to your bot lifts it to another level. Bot can understand the meaning of words in different combinations, ask questions to create context and intent, and actually do something for users.
If you plan to sell something through chatbot then collecting payment is the most important feature to have.
Fetch third-party service API. There are thousands of services who keep their API open. In fact, you can have your own API created for other developers to take advantage of it.
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Exbot is a trading platform based on a chatbot where you can exchange bitcoins for a fiat currency and it provides wallet services of utilities bill payments all within the chatbot.